Play Safe Thong
Returns and Exchanges

Return policy

Underwear will be fully refunded only if it is returned unworn, in the original condition, and in original packaging. Returns must be postmarked 30 days from the original shipping date.

Shipping and Handling is non-refundable on all orders unless an error was made in the original ship and pack of the merchandise, or if the purchase was damaged in shipping. Please email customer service upon receipt, if either of these conditions have occurred.

Return instructions

In the unlikely event your purchase was damaged in shipping, or if you did not receive the product you ordered, be sure to contact us by email within 24 hours of receipt.

Carefully enclose your item(s) for return in a box with the original packing slip. We recommend insuring and tracking your packages as Play Safe Thong® is not responsible for returns lost in the mail. Send returns to:

Play Safe Intimates LLC.
PO Box 8133
Glen Ridge, NJ 07028

Credit card orders

You will receive a confirmation via email for your charges and refunds.

Comments / questions?

We want to hear from you! Please e-mail us, let us know what you think.

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